Understanding
Web Logs and Why It Matters
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Who
is visiting your website today?
Understanding Web Logs
General web statistics give
pertinent information about website visitors.
Webmasters analyzing these statistics have a better
understanding of who their website visitors are and
how they perceive the website.
First thing; do not confuse
web logs with blogs. Not exactly the same animal.
d:-) Much can be learned
by evaluating navigation patterns, most-viewed
pages and exit pages. Deciphering web logs could
easily become a full-time job.
The information that
can be gleaned from close log scrutiny is extremely
valuable.
When a visitor comes to a
website, the site has just a few seconds to grab
the visitor's interest. Slow-loading pages or
broken graphics will send visitors and potential
customers looking elsewhere.
In order to make sense of web
statistics, consider using a log analysis program.
These programs tend to format
the information in an easy-to-understand way, often
providing graphs or visual representations that
make understanding and seeing patterns that much
easier.
The downside to using
software for web log analysis is that webmasters
can easily be confused about what the actual
results mean and which results matter the most. The
information contained in the log file should be
analyzed in conjunction with other
information.
Let's take a look at some of
the critical areas. How many unique visitors visit
the site each day? This statistic, by itself, is
not terribly important, but when
compared to a previous week's or
month's logs, patterns will generally emerge.
Sudden declines in site visitors might be
indicative of downtime or dropped links, while
sudden increases might be indicative of a
successful ad campaign or improved search engine
ranking.
This assumption can only be
made if sales for the corresponding time period
have increased as well. Traffic alone is not the
goal; qualified website traffic that converts a
visitor into a buyer is generally the goal of most
webmasters.
Web statistics on their own
do not always paint a true picture. Webmasters need
to use logs to validate advertising campaigns and
track where traffic is coming from. While details
in a log file alone are not conclusive proof of an
ad campaign's success or failure, general
assumptions can be made based on the patterns.
General statistics will help
determine who your visitors are and what habits
they have.
Specific areas to take a
close look at:
How long are users
staying on the website or a specific
page?
This question addresses a
website's "stickiness". Stickiness gives webmasters
an indication of how important their content is. If
users return on a regular basis
or remain on a specific page for an extended period
of time, generally the content is considered
valuable.
Site entry
pages?
What pages in a website are
visitors coming into? Is a specific page on the
site drawing an unusually high amount of traffic?
Do users come back to the website? Is there a
reason for a visitor to come back to the
website?
Generally, content that is
refreshed often will attract return visitors. What
specific areas on the site are of interest to web
visitors, and can those content sections be
expanded to increase the overall value of the
website?
Site exit
pages?
What pages in a website are
visitors leaving from? If a specific page has a
large number of visitors leaving the site, perhaps
the content needs updating. It is critical that you
consider the source of the traffic. Are visitors
coming to the website through a pay-per-click
campaign with a landing page that does not relate
to the initial search terms? Directing visitors to
content-specific landing pages will help reduce
quick site exits.
Who is making the
referral?
What kind of website is
sending traffic to your website? Assumptions can be
made based on the quality of the referral source.
Letâ?Ts face it, if a crack site is the
leading referral generator to a software site, it
is unlikely that the bulk of visitors will be
interested in purchasing.
Bad
requests?
Are visitors attempting to
access pages on your website that are no longer
active? Be sure to check logs for any pages or
graphics that are generating errors for
visitors.
Number of unique
visitors?
Don't get too hung up on the
number of "hits" a website has, as this can be
interpreted differently. Sometimes logs interpret
graphic access as a hit. A more accurate reflection
of traffic can be seen by tracking unique
visitors.
There are a number of
inexpensive yet quality log analysis applications
available for download from:
http://www.monitoring-software.net/
and
http://www.monitoring-tools.net
By evaluating web logs
webmasters can continuously improve their site and
measure their success. Online or off, tracking
results is critical to achieving success. If you
don't track, you don't know what works. How can you
improve what you don't measure?
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